Privacy Policy

Information We Collect

At Setamorx, we collect information you provide directly to us when you create an account, enroll in our investment literacy programs, or contact us for support. This includes your name, email address, phone number, and educational background information.

We also automatically collect certain information when you use our platform, such as your IP address, browser type, device information, and how you interact with our educational content. This helps us understand which topics resonate most with learners and improve our curriculum accordingly.

• Personal identification information (name, email, phone number)
• Educational and professional background details
• Learning progress and course completion data
• Communication preferences and feedback
• Technical information about your device and browser
• Usage patterns and engagement metrics

How We Use Your Information

Your information helps us deliver personalized investment education that matches your learning style and goals. We use it to track your progress through our programs, send you relevant course updates, and provide technical support when needed.

We may also use aggregated, anonymous data to improve our courses and develop new educational content. This helps us understand which teaching methods work best for Canadian learners and adapt our programs accordingly.

• Providing personalized learning experiences and recommendations
• Communicating about course updates and new educational opportunities
• Offering technical support and responding to inquiries
• Improving our platform and developing new educational content
• Complying with legal obligations and protecting user safety

Information Sharing and Disclosure

We take a conservative approach to sharing your information. Generally, we only share personal data with service providers who help us deliver our educational services, such as our learning management system provider and email communication platform.

All third-party services we work with are carefully vetted and must agree to protect your information according to Canadian privacy standards. We require them to use your data only for the specific services they provide to us.

We may disclose your information if required by law, such as in response to a valid court order or to protect the safety of our users and staff. However, we will notify you of such disclosures unless prohibited by law.

Data Storage and Security

Your data is stored on secure servers located in Canada, ensuring it remains under Canadian jurisdiction and privacy protections. We use industry-standard encryption both in transit and at rest to protect your information.

Our security measures include regular security audits, employee training on privacy practices, and strict access controls. Only authorized team members who need access to perform their duties can view your personal information.

• End-to-end encryption for all data transmission
• Secure data centers with physical and digital access controls
• Regular security assessments and vulnerability testing
• Employee privacy training and confidentiality agreements
• Automated backups with encrypted storage

Your Rights and Choices

Under Canadian privacy law, you have several important rights regarding your personal information. You can request access to all personal data we hold about you, ask us to correct any inaccuracies, or request deletion of your account and associated data.

You also have the right to withdraw consent for certain types of data processing, such as marketing communications. You can update your communication preferences in your account settings or by contacting us directly.

• Access your personal information and learning data
• Request corrections to inaccurate information
• Delete your account and associated data
• Withdraw consent for marketing communications
• Receive a copy of your data in a portable format
• File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how you interact with our platform. Essential cookies are necessary for basic functionality, while analytics cookies help us improve our educational content.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect some features of our platform, such as remembering your progress through courses or maintaining your login session.

We don't use cookies for advertising purposes or share cookie data with advertising networks. Our focus remains on education, not marketing.

Data Retention

We retain your personal information for as long as necessary to provide our educational services and meet our legal obligations. Active student accounts and learning progress data are maintained while you're enrolled in programs.

After account closure, we may retain certain information for up to seven years as required by Canadian business records regulations. However, we'll delete or anonymize personal identifiers while preserving only the information necessary for legal compliance.

Course completion certificates and transcripts may be retained longer to verify your educational achievements if requested in the future.

Changes to This Policy

We review and update this privacy policy annually or whenever we make significant changes to our data practices. We'll notify you of important changes via email and post updates on our website at least 30 days before they take effect.

Minor clarifications or administrative updates may be made without advance notice, but we'll always maintain the same level of privacy protection you expect from us.

We encourage you to review this policy periodically to stay informed about how we protect your information.